SAP Quality Issue Management

Efficient and integrated management
of quality problems with SAP QIM

SAP Quality Issue Management (SAP QIM)


]No business process always runs perfectly and so quality deviations are part of day-to-day business. These include, for example, production and logistics problems, but also incoming customer complaints or deviations in the area of suppliers. That is why every company needs processes and tools (including dashboards and analytic apps) to detect, document, track, successfully correct and, last but not least, avoid quality deviations at an early stage.

The SAP Quality Issue Management Module (SAP QIM) provides a comprehensive software solution for the efficient management of all quality-related issues in a company. It is based on the proven SAP NetWeaver architecture and offers seamless integration into existing SAP and third-party systems.


End of SAP QIM support in 2027

It has been known for some time that regular support for the SAP Business Suite, with its central component SAP ERP 6.0, will end in 2027. Customers can delay the end of support until 2030 by purchasing Extended Maintenance. Alongside the Business Suite, support for SAP NetWeaver will also be discontinued. Despite this announcement regarding the end of support, DHC will continue to offer consultancy services for companies which are currently using SAP QIM or require a transitional strategy. With our help, you can optimise your current systems, develop a migration strategy and prepare for the future in the SAP environment in good time.

DHC CONSULTING SERVICES FOR SAP QUALITY ISSUE MANAGEMENT (SAP QIM)

Optimisation of SAP QIM
  • Analysis of optimisation potential and creation of solution concepts
  • Definition, design and programming of interfaces
  • Programming of additional functions
  • Programming of additional data fields
  • Adaptation of forms of all kinds
  • Adaptation of processes to maximise the use of the remaining runtime
  • Integration of QIM into existing QM processes to m
Managed Services for SAP QIM

We support companies that already use SAP QIM with our Managed Application Services for SAP QM. Regardless of whether you require remote service or on-site support, our SAP specialists are mobile and flexible. Thanks to our experience, we are familiar with the key issues faced by your users and guarantee fast and sustainable support.

Migration and replacement of SAP QIM

Inventory & strategy development

  • Analysis of current QIM implementation and usage
  • Evaluation of the impact of the end of support on existing processes
  • Development of a migration strategy to alternative solutions (e.g. quality notification in SAP S/4HANA or third-party add-ons)

Migration & transition to alternative solutions

  • Comparison and selection of alternative SAP-based solutions (e.g. SAP quality notification in SAP S/4HANA quality management)
  • Support with the step-by-step replacement of QIM
  • Technical and professional support during the migration (including data migration with your own DHC solution and customisation of workflows)

Temporary solutions & custom developments

  • Development of workarounds for critical processes in the event that a direct switchover is not immediately possible
  • Consultancy on possible expansions or third-party solutions for specific quality processes

Replacement of SAP QIM with quality notifications in SAP S/4HANA and data migration


For companies that use SAP QIM and switch to S/4HANA, the quality notification is a good alternative. The functions of SAP QIM are replaced by the integrated quality notifications in S/4HANA. With the switch to S/4HANA, companies experience a further development of the existing quality management processes. For example, the Q-notification enables improved, deep integration into the central ERP system.
Migrating to SAP S/4HANA and using Q-notifications instead of SAP QIM is therefore an important step towards a modern and efficient quality management solution. Companies benefit from improved functions, faster data processing and better integration into the overall S/4HANA architecture.


SAP QIM data migration to SAP S/4HANA

Companies should start preparing for the migration at an early stage. To do this, they need to analyse their current quality management processes and migrate their SAP QIM data to the future solution. Meanwhile, they need to ensure that all users are properly trained.
The DHC team for Development Services has used its many years of experience in SAP custom development to develop a solution for migrating SAP QIM data to SAP S/4HANA. The software enables secure and efficient data transfer to the SAP S/4HANA system by converting QIM issues into Q-messages.


Henrik Nordestgaard, Senior Project Manager, Vestas Wind Systems A/S

“We have selected DHC as a partner for the SAP QIM implementation due to their SAP expertise and knowledge for Quality Processes. The transition to the third level support after go-live ensured that the deep system know-how supports our future journey. We highly appreciate the open communication and close cooperation to meet Vestas’ requirements.”

REQUEST INFORMATION MATERIAL!

Learn more about the DHC solutions for SAP QIM!

WHY CHOOSE DHC?

Use our experience as a specialist for SAP QIM!

  • More than 25 years of expertise in the implementation of quality management with SAP as well as the conception and design of QM, QC and QA processes
  • Cross-industry know-how in quality management
  • Deep expertise of regulatory requirements
Germany
Matthias Bothe

Managing Director & Industry Unit Manager
Life Sciences, Chemie and Medical Engineering
phone: +49 681 93 666 0
email: matthias.bothe@dhc-gmbh.com

Matthias Bothe
Switzerland
Carsten Buri

CEO and Director Sales & Marketing, DHC Switzerland

phone: +41 44 500 888 7
email: carsten.buri@dhc-ag.ch

Carsten Buri
Request information!

Learn more about our consulting services for SAP QIM!

WEBINARS AND EVENTS

09. October
DHC web session (in English)

End-2-End Digital Validation Platform

The architecture and functionality of the end-to-end digital validation platform and the DHC Smart Validation Accelerator.

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15. October
DHC web session (in German)

Validation of SAP S/4HANA according to GAMP 5

The web session examines the requirements for validating SAP S/4HANA on-premise vs. cloud systems.

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Our web sessions are provided as a free service for DHC customers and potential customers.