Medical technology develops and manufactures products, devices and procedures for the prevention, diagnosis and therapy of diseases. In contrast to pharmaceutical preparations, medical products primarily have a physical effect on people. The portfolio is extremely broad and ranges from implants to highly complex diagnostic devices, such as X-ray equipment. However, dressing materials and products for the administration of medicines, such as infusions, also fall into this category. From an IT perspective, the main differences compared to the pharmaceutical industry lie in the production processes, quality management, regulation and service processes.

The enormous price pressure on the industry’s products and services – with rising raw material prices and increasing regulatory requirements – necessitate correspondingly cost-intensive quality assurance measures and documentation obligations. This poses great challenges for medical technology companies and means additional need for action with corresponding costs for many companies.
Suitable measures to optimise processes in terms of efficiency and costs, as well as quality and compliance management strategies, are required in order to prepare for future challenges now.

We have built up deep industry and process know-how and advise along the entire product life cycle:



As specialists in “Best in Class” processes in medical technology, in addition to our core competencies we can advise you on the following topics:

Optimisation and standardisation of business processes and IT systems through the implementation of SAP S/4HANA (SAP Intelligent Enterprise)


  • Supply Chain Management
  • Sales
  • Manufacturing
  • Procurement
  • Warehouse Management
  • Quality Management
  • Plant Maintenance
  • Finance
  • Human Resources

Here you will find our consulting services for a fast, secure and compliant implementation of e.g. SAP S/4 HANA.

Realisation of a standardised CAQ system with SAP QM

for the processes:

  • Master data (e.g. material master, inspection characteristics, inspection methods, sampling procedures)
  • Quality planning (APQP, FMEA, production control plan, inspection plans, reference operation sets, material specifications)
  • Quality inspection (inspection lot processing incl. dynamic modification, goods receipt inspection, in-process inspection, release inspections, supplier certificates, QM in sales and distribution)
  • Quality costs
  • Product release
  • Certificates of analysis
  • Supplier qualification
  • Test equipment management
  • Quality evaluations
  • Audit management
  • Stability studies
  • Statistical process control

Here you will find our consulting services on the subject of CAQ with SAP QM.

Implementation of a global deviation / 8D system based on SAP S/4HANA Quality Management, SAP Quality Issue Management (QIM) or SAP Quality Issue Resolution (QIR)


  • Customer complaints
  • External and internal problem reports
  • Supplier complaints
  • Audit findings
  • Measures management
  • GxP-compliant documentation of deviations with the measures taken

Here you will find our consulting services on the topic of complaints management/8D report, SAP Quality Issue Management (QIM) and SAP Quality Issue Resolution.

Conception and implementation of software validation

  • ERP systems
    • SAP (S/4HANA, ECC, Business One)
    • Oracle Applications
    • Microsoft (Navision, D365)
  • Cloud-based systems
  • Cloud infrastructure service providers
    • Amazon Web Services
    • Microsoft Azure Cloud
    • Manufacturing Execution Systems (MES)
    • SAP Digital Manufacturing Cloud
  • Microsoft Office applications with Excel
  • Document management systems (eDMS)
    • EMC Documentum incl. special interfaces with QUMAS, DocCompliance, First Doc, McLaren, C6
    • Saperion
    • ELO, etc.
  • CAQ systems
    • SAP QM
    • Böhme & Weihs
    • CAQ
    • Babtec
    • IBS
    • IQS
  • Application Life Cycle / IT Service Management Systems (ITSM)
    • SAP Solution Manager
    • ServiceNow
    • HQ Quality Center
    • BMC Remedy Action Request System
    • Frontrange ITSM, etc.
    • Siemens Polarion
  • In-house software developments
  • Facility Management Systems

Here you will find our consulting services on the subject of software validation/computer system validation (CSV).

Digitalisation of Validation

Among other things, DHC provides support in:

  • Conception of the digital validation strategy
  • Automation and digitalisation of validation processes
  • Central management of validation documentation
  • Automated testing

Here you will find our consulting services on the topics of Digital Validation Scorecard, VxP | Validation Platform.

Managed Services in the Validation of SAP Systems

  • Adoption of change processes
  • Maintenance of the valid state
  • Adaptation of validation documentation

Here you will find our consulting services on the topic of Managed Validation Services.

Request information!

Learn more about the DHC consulting topics for medical technology!


Each industry has its special features and specific requirements, such as the relevance of particular economic, legal and political circumstances, specific requirements for quality and safety, and so forth.

This is why we supplement our core topics of

with our own, industry-specific consulting solutions and services. These are based on our broad-based process know-how, combined with our long experience in the relevant sectors. This secures a long-term competitive advantage for your business.

Matthias Bothe

Managing Director & Industry Unit Manager
Life Sciences, Chemie and Medical Engineering
phone: +49 681 93 666 0

Matthias Bothe
Carsten Buri

CEO and Director Sales & Marketing, DHC Switzerland

phone: +41 44 500 888 7

Carsten Buri



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