After implementation, DHC offers its customers third level support for SAP QM-applications (QM processes in SAP S/4HANA, SAP ERP, SAP QIM, SAP QIR, …). We are ready to advise/support your IT and QM department with our expertise or to deal with capacity bottlenecks. We integrate ourselves into your support processes and act as a reliable and flexible partner.
As your contact for incidents, service requests and changes, we are at your side to maximise the benefit of your system and your investment. Together we define the service that is right for you and set out the scope in a service contract with corresponding SLAs. DHC services are scalable and adaptable to your needs.