Solution Documentation

A clear focus on documents
and technical objects!

SAP Solution Manager


With SAP Solution Manager SAP provides you with an optimal tool for mapping out and documenting your business processes. At the heart of the Solution Documentation model is the business process structure. Here, all of the business processes can be modelled with the aid of a browser-based editor conforming to BPMN 2.0. For each process or process step, the corresponding system lifecycle documentation can be managed efficiently.

In addition, SAP Solution Manager 7.2 permits the documentation of technical objects such as transactions, Fiori apps, Customising and development objects – which are required to maintain your SAP systems (such as SAP S/4HANA) and the business processes they represent.
The Solution Documentation functions as a single source of truth and is also fully integrated into all other areas of SAP Solution Manager 7.2. As one example: the Test Suite accesses content from Solution in order to create test plans.

Benefits of using SAP Solution Manager – Solution Documentation

  • Solution Documentation offers unique linking of documentation and technical objects.
  • You can define various document types and store dedicated templates for each of these types
  • You can model and store your business processes with the help of an integrated BPMN editor

  • You can track the processing status of your documentation on a continuous basis by using a customisable status schema
  • Full integration with the ITIL processes Change Management and Test Management in SAP Solution Manager 7.2
  • By storing your system lifecycle documentation in a centralised system, you can ensure effective knowledge transfer between the projects and the support organisation


DHC Starter Package for Solution Documentation

Our DHC Starter Package for SAP Solution Manager – Solution Documentation offers you an entry-level Solution Documentation product for an all-inclusive price.

Contents of the DHC Starter Package for SAP Solution Manager – Solution Documentation:

  • Base configuration for the ‘Solution Documentation’ scenario
  • A predefined status schema, usable for all document types
  • Up to 20 defined document types
  • Installation of a suitable authorisation structure
  • Training for key users (one training session per role)
  • Predesigned user requirements specification and functional specification in the DHC format, plus suitable test cases (functional tests)
DHC Add-On for Solution Documentation

Our DHC Add-On for SAP Solution Manager Solution Documentation extends the standard functionality offered by SAP Solution Manager to include functions that are essential in a regulated environment, including:

  • Generate unique document numbers according to a configurable methodology.
  • Documents are versioned according to Good Documentation Practice. Our Add-On also distinguishes between draft versions and released versions.
  • Protect your documentation by generating non-modifiable PDF/A files and ensuring that documents already released are protected from deletion.
  • Define additional attributes for your documents. With our Add-On, these attributes can also be represented in the documents.


Use our experience and industry expertise for the world of SAP Solution Manager!

  • Since 2004, we have been helping our customers in their SAP Solution Manager rollout and implementation projects. This has enabled us to build up a wealth of SAP Solution Manager expertise. For many years, we have relied successfully on SAP Solution Manager support – and for the execution of SAP projects in particular.
  • With our DHC starter packages for SAP Solution Manager, we provide you with standardised best practice processes for Solution Documentation, Test ManagementChange Management and Incident Management, which offer you first-class support for your SAP ERP and SAP S/4HANA projects.
  • The reference processes that we have developed for SAP Solution Manager are based on the internationally recognised ITIL v3 and ISTQB standards.
  • Our supplementary add-ons for Solution Documentation and Change Request Management cover additional requirements that are typically demanded in industries with especially high standards for quality.
Matthias Bothe

Managing Director & Industry Unit Manager
Life Sciences, Chemie and Medical Engineering
phone: +49 681 93 666 0

Matthias Bothe, DHC GmbH
Carsten Buri

Director Sales & Marketing
phone: +41 44 500 888 7

Carsten Buri, DHC AG
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Learn more about our consulting services for SAP Solution Manager Solution Documentation!



25. Juni
German Webinar

Which QM functionalities does S/4HANA 2020 offer and which not?

Free webinar about the standardized DHC method for software evaluation using the example of QM in S/4HANA.

09. Juli
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QM in S/4HANA – Example of an integrated LIMS in a Customer Project

Presentation of the quality-relevant processes of a LIMS in a customer project with the help of SAP QM as an integrated overall solution.

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