DHC Starter Packages & Add-ons

SAP Solution Manager

DHC Starter Packages for SAP Solution Manager

The DHC Starter Packages are SAP solution packages that offer you a lean and rapid best practice implementation at an all-inclusive price. Our starter packages can be deployed immediately and offer flexible enhancement options at any time. Our DHC add-ons are pre-programmed components we use to close functional gaps in standard SAP that are relevant for specific industries.

The DHC starter packages for SAP Solution Manager have been developed by DHC in order to give our customers a standardised system that covers all of the general requirements while also being immediately deployable. The system is offered at an all-inclusive price:

With the DHC Starter Package for Solution Documentation, you can use SAP Solution Manager as a framework for the paperless validation of your connected SAP systems.

The DHC Starter Package for Test Management expands the functionality offered by Solution Documentation to include the continuous electronic planning and execution of your system tests.

With the help of the DHC Starter Packages for Change Request Management, you can be sure that changes to your business processes are controlled and consistently implemented.

The DHC Starter Package for IT Service Management enables you to centralise the reporting and processing of faults and user enquiries.

DHC Add-ons for SAP Solution Manager

Our DHC add-ons are pre-programmed components we use to close functional gaps in standard SAP that are relevant for specific industries.

Our DHC Add-On for Solution Documentation extends the standard functionality offered by SAP Solution Manager to include functions that are essential in a regulated environment, including:

  • Generate unique document numbers according to a configurable methodology.
  • Documents are versioned according to Good Documentation Practice. Our Add-On also distinguishes between draft versions and released versions.
  • Protect your documentation by generating non-modifiable PDF/A files and ensuring that documents already released are protected from deletion.
  • Define additional attributes for your documents. With our Add-On, these attributes can also be represented in the documents.

We also offer a DHC Add-On for Change Request Management, so as to meet the requirements of the life sciences and medical technology sectors.

  • Evaluate changes in detail according to GxP and validation aspects.
  • Instead of a simple status switch to approve the change, you can safeguard critical process steps with an electronic signature that corresponds to the technical requirements of 21 CFR Part 11. You can also enforce compliance with the segregation of duties principle, for example
  • When it comes to implementing or deploying the planned change, you can also set up additional control points at critical phase transitions and safeguard these with a signature that conforms to 21 CFR Part 11. In addition, you can also use additional checks to improve quality – such as before testing or before production cutover, for example.

BENEFITS OF USING THE DHC Starter Packages und DHC Add-Ons

  • Rapid, simple implementation based on a quick time-to-value methodology
  • Tried and tested solution
  • Clearly defined solution scope at an all-inclusive price
  • Solution can be enhanced at any time
  • Provides optimal support for your agile project methodology

With our DHC starter packages and DHC add-ons, you get the content that you need to ensure an efficient rollout for your solution. We also provide suitable templates for your project documentation to ensure that your implementation proceeds as smoothly as possible. You also receive predesigned system documentation in the DHC format (e.g. user requirements specification (URS), test cases (functional tests, etc.)) that you can use as input for your system documentation. We handle the configuration of your system settings and also train your users. And you naturally receive the materials needed for additional training sessions.

IMPLEMENTING DHC STARTER PACKAGES OR DHC ADD-ONS

We use an online presentation or a meeting on your premises to introduce you to the contents of the Starter Package/Add-On, and we then talk to you to find out whether the content is suitable or needs to be extended.

After contract conclusion, the next step is the blueprint, where we collect details of your specific master data, for example, or adjust the Customising to your company-specific wording (depending on the Starter Package/Add-On). The implementation is then completed using your data. Once complete, you can then test the system. Since this is a standardised solution, little effort is required for this step. After a successful test, you train your users and we hand over the solution to your Support team. With this approach, your solution can go live quickly and with all of the costs fully budgeted upfront.

WHY CHOOSE DHC?

Use our experience and industry expertise for the world of SAP Solution Manager!

  • Since 2004, we have been helping our customers in their SAP Solution Manager rollout and implementation projects. This has enabled us to build up a wealth of SAP Solution Manager expertise. For many years, we have relied successfully on SAP Solution Manager support – and for the execution of SAP projects in particular.
  • With our DHC starter packages for SAP Solution Manager, we provide you with standardised best practice processes for Solution Documentation, Test Management, Change Management and Incident Management, which offer you first-class support for your SAP ERP and SAP S/4HANA projects.
  • The reference processes that we have developed for SAP Solution Manager are based on the internationally recognised ITIL v3 and ISTQB standards.
  • Our supplementary add-ons for Solution Documentation and Change Request Management cover additional requirements that are typically demanded in industries with especially high standards for quality.
Germany
Matthias Bothe

Managing Director & Industry Unit Manager
Life Sciences, Chemie and Medical Engineering
phone: +49 681 93 666 0
email: matthias.bothe@dhc-gmbh.com

Matthias Bothe, DHC GmbH
Switzerland / Austria
Carsten Buri

Director Sales & Marketing
phone: +41 44 500 888 7
email: carsten.buri@dhc-ag.ch

Carsten Buri, DHC AG
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Customers

WEBINARS AND EVENTS

25. Juni
German Webinar

Which QM functionalities does S/4HANA 2020 offer and which not?

Free webinar about the standardized DHC method for software evaluation using the example of QM in S/4HANA.

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09. Juli
Webinar (in German)

QM in S/4HANA – Example of an integrated LIMS in a Customer Project

Presentation of the quality-relevant processes of a LIMS in a customer project with the help of SAP QM as an integrated overall solution.

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09. November
Life Online Training

SAP: Validation and GMP Compliance (Live Online Training der ECA Academy)

Online training with speakers from DHC GmbH, organised by Concept Heidelberg on behalf of the ECA Academy,

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